Survey: Most Companies Lack Coworking Space Procurement Policies


Most travel buyers expect hybrid work scenarios to be the dominant setup in the coming year, but most also said their companies haven’t yet mastered how to manage coworking spaces, according to a researcher. survey of 187 travel managers by Global Business. Travel Association and HRS.

Two-thirds of respondents, 74% of whom were based in the US and Canada and the rest in Europe, said hybrid work setups would continue even when their offices were fully open. Less than 10% said they expected all employees to return to the office full-time.

Many companies are planning hybrid setups for the longer term. Around 40% of respondents said their companies had reduced office space, and nearly an equal percentage said their companies were hiring more remote workers than they did before the Covid-19 pandemic.

However, the survey also indicated that enterprises face challenges in managing these new configurations. Less than 20% said their companies fully manage the provisioning of coworking spaces, and 44% said they were unaware of the provisioning process for them at their company. More than 70% said they want coworking space data to be consolidated with hotel and meeting bookings and they would like coworking spaces to be bookable from the same technology as hotels .

“The intersection of employee workplace trends and travel management is quite frenetic these days,” HRS CEO Tobias Ragge said in a statement. “How quickly are you examining what solution works best for your people while maximizing your operational budgets? This is the issue we encounter more frequently in our corporate engagements this year.”

At the same time, travel managers report that their travel-related work is becoming increasingly complicated, according to the survey. More than half said business travel is returning faster than they expected at the start of the year, and 77% said they were spending more time resolving traveler issues. More than half also said they were spending more time analyzing data than before the pandemic.

“Travel management teams now have a wider range of issues to address beyond negotiating agreements with suppliers,” GBTA CEO Suzanne Neufang said in a statement. “The C-suite is more likely to promote the digitization of more processes, the implementation of sustainability initiatives, and measures to improve satisfaction and safety. Leaders are adapting and taking action to manage the programs accordingly.”

Travel managers, meanwhile, also see a benefit in the new setups. Nearly 80% of respondents said remote work policies boost morale and 72% said they help recruit talent.

The survey was conducted from June 15 to 29 and included both GBTA members and non-members, according to the organization.

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